Privacy Policy

1. Introduction

PlugToPlaylists ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music marketing platform and related services.

2. Information We Collect

2.1 Personal Information

When you register for our services, we collect:

• Contact Information: Name, email address, phone number
• Account Information: Username, password (encrypted)
• Profile Information: Artist name, genre, biography, social media links
• Payment Information: Billing address, payment method details (processed securely by our payment providers)

2.2 Music and Content Information

• Audio files and metadata of submitted tracks
• Song titles, artist names, album information
• Spotify track URLs and streaming data
• Genre classifications and tags
• Press materials and promotional content

2.3 Usage and Technical Information

• Log Data: IP address, browser type, operating system
• Device Information: Device type, unique device identifiers
• Usage Data: Pages visited, features used, time spent on platform
• Cookies and Tracking: Session data, preferences, analytics information

3. How We Use Your Information

Purpose	Information Used	Legal Basis
Service Delivery	All account and music information	Contract Performance
Communication	Contact information	Legitimate Interest
Payment Processing	Billing and payment information	Contract Performance
Platform Improvement	Usage and technical data	Legitimate Interest
Marketing (with consent)	Contact and preference data	Consent

3.1 Core Service Functions

• Processing and reviewing music submissions
• Matching artists with appropriate playlist curators
• Facilitating communication between artists and curators
• Providing performance analytics and reporting
• Managing user accounts and subscriptions

3.2 Communication and Support

• Responding to customer inquiries and support requests
• Sending service-related notifications and updates
• Providing information about new features or services
• Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 With Playlist Curators

We share specific information with our verified playlist curators:

• Artist name and music submissions
• Contact information (when placement is secured)
• Basic profile and genre information
• Spotify track links and metadata

4.2 With Service Providers

We work with trusted third-party service providers who assist us in:

• Payment Processing: Stripe, PayPal (payment information only)
• Email Services: Email addresses for communication
• Analytics: Anonymized usage data for platform improvement
• Cloud Storage: Secure storage of audio files and user data

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of our users
• Prevent fraud or security threats

5. Data Security

5.1 Technical Safeguards

• Encryption: All data transmitted using SSL/TLS encryption
• Secure Storage: Encrypted databases and secure cloud infrastructure
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing

5.2 Operational Safeguards

• Employee background checks and confidentiality agreements
• Regular security training and awareness programs
• Incident response procedures and breach notification protocols
• Regular data backups and disaster recovery plans

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Port: Export your data in a portable format
• Object: Oppose certain processing activities

6.2 Marketing Communications

You can opt out of marketing communications by:

• Clicking the unsubscribe link in our emails
• Updating your preferences in your account settings
• Contacting our support team directly

6.3 Cookie Management

You can control cookies through your browser settings, though this may affect site functionality.

7. Data Retention

7.1 Active Accounts

We retain your information while your account is active and for as long as needed to provide services.

7.2 Account Deletion

When you delete your account:

• Personal information is deleted within 30 days
• Music files are removed from our systems
• Some data may be retained for legal or business purposes
• Anonymized analytics data may be retained indefinitely

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for countries with equivalent protection
• Certification under recognized privacy frameworks

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with external services (such as Spotify). This Privacy Policy does not apply to these third-party services. We encourage you to review their privacy policies before providing any information.

10.1 Spotify Integration

Our service integrates with Spotify's API to:

• Verify track availability and metadata
• Provide streaming statistics and analytics
• Facilitate playlist submissions

Please review Spotify's Privacy Policy for information about their data practices.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

11.1 Right to Know

• Categories of personal information collected
• Sources of personal information
• Business purposes for collection
• Categories of third parties with whom we share information

11.2 Right to Delete

You can request deletion of your personal information, subject to certain exceptions for legal compliance, fraud prevention, and other legitimate business purposes.

11.3 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights under CCPA.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation:

12.1 Legal Basis for Processing

• Contract: Processing necessary to provide our services
• Legitimate Interest: Improving our platform and preventing fraud
• Consent: Marketing communications and optional features
• Legal Obligation: Compliance with applicable laws

12.2 Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at dpo@plugtoplaylists.com

12.3 Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify you via email or platform notification of material changes
• The updated policy will be posted on our website
• Continued use of our services constitutes acceptance of the updated policy

14. Data Breach Notification

In the unlikely event of a data breach that may affect your personal information:

• We will assess the risk and take immediate action to secure our systems
• We will notify affected users within 72 hours of discovering the breach
• We will provide clear information about what happened and what we're doing about it
• We will report to relevant authorities as required by law

15. Business Transfers

If PlugToPlaylists is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our platform before your information becomes subject to a different privacy policy.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: